SupplyThe supply of milk and dairy products
to the end consumer emanates from two main sources: - industrial dairies supplying pasteurised milk and milk products
and
- farmers,
traders and hawkers selling raw milk.
Processors sell pasteurised milk, in packages,
to formal retailers for about Ksh 46-48/litre who then generally retail it for about Ksh 50-52/litre. Meanwhile,
milk bars and hawkers are retailing raw milk at between Ksh 30 and 35/litre to poorer clients.
As the hawker visits the home directly,
the customer provides his own packaging and the raw milk retailer will sell him any quantity that he desires. Overall, as noted above, the supply of milk is increasingly coming from smallholders in the form of raw milk.
The collapse of the KCC, which had controlled the sector for so long broke down many of the systems used to control
the supply of milk through the formal dairies. DemandDemand for milk is strong. There is a growing population,
which should normally lead to growth in consumption. However, dropping per capita GDP is reducing the purchasing
power of many households. Since the marginal propensity to consume milk is fairly high, it means that in
times of dropping incomes they either consume less or change their purchasing habits to buy cheaper products. Most milk is purchased for use in other beverages,
such as tea, not for direct consumption. Surveys have shown that 100% of households boil their milk.
In the poorer neighborhoods, where milk is being sold door to door by hawkers, the milk is often consumed immediately.
The ActorsSmallholder farmersThe dairy subsector is comprised of a wide range of direct actors. The 625,000 smallholder
farmers dominate the scene and account for about 2.5 million dairy cows. For almost half of them, dairy
is their main source of income and they treat it as a business. Only a minority of them do not treat milk
production as a priority. But the smallholder farmers are a diverse group. They use
different production techniques (some intensive, some extensive), mix dairy with other agricultural crops, and use different
management practices (i.e. use of artificial insemination).
Many of them market their products very differently as well. Smallholder farmers will have
on average four dairy cows. They appear to only commercialise about 64 percent of their production, but
many take a diversified strategy of self consumption, sale to neighbours, sale to local outlets, sale to traders, and sale
to the cooperative. They have a need to balance the return per litre, the certainty of purchase, the immediacy
of payment, the risk of non-payment and the need to maintain transactions record with the cooperative for access to services
during the peak production period. The price received by the farmer is a function of: - Distance from markets (prices
increase closer to Nairobi and other urban centres)
- Whether the supplier is in a milk surplus or
deficit area
- Channel selected – to traders, co-operatives, local retailers or processors
- Willingness
to take on marketing functions (search out buyers, transport to buyers etc.) and incur the cost of transport to get to the
market
- Amount and quality for sale (small amounts make it less worth pursuing active marketing
strategies and large amounts may be difficult to dispose of, requiring securing a guaranteed market such as a processor but
at a lower price)
It appears
that significant amounts of milk are lost through poor roads (buyers cannot get in), especially in the rainy season, and that
the poor roads add to the cost of transport. Some milk is lost due to lack of cooling, especially evening
milk that is for next day collection. Milk yields for the smallholder farmer tend to be low, averaging about 5 litres per day. But this will depend
on the breed of cow, the veterinary services, the feed, and the milking techniques. The average daily income generated through milk
production by the farmers we interviewed was 1,356 ksh. (approximately US$173) (with the range being 40 to 4500 ksh.).
Expenses included the following: - Tick
Solution – 1020 ksh/month
- AI Services – between
580 and 5,000 ksh when needed
- Bull Services – 500 ksh
(when needed)
- Dairy Meal – average 745 ksh (70 kg. sack)
(frequency of purchase depends on number of cows, and intensity of feeding regimen)
- Other Feed (bean residue) – 800 ksh/week
- Napier
Grass – 500 ksh (every 3 days)
- Water – Average 60 ksh/day
- Dehorning – 100 ksh when needed
- Veterinary Services – 1000 ksh when needed
The incomes presented would not have
been possible without the original investment in the purchase of a grade cow, the use of AI and veterinary services, the purchase
of feed for zero grazing, and related investments. Without grade cattle, milk output is minimal if non-existent.
Hence, we can say that without accessing the technology and BDS available to dairy farmers, any income earned from
milk production would be non-existent. Large scale farmersMedium to large scale farmers with substantial dairy
herds primarily produce for the large dairies. They pay for labour and for their feed, as well as all other
services. Yields average 17-19 litres per day during lactation, but can be as high as 30-35 litres.
So it is clear that they are more productive than the smallholders. Given their much larger quantities of production, they must have a reliable market, hence
they sell primarily to the dairies. If the demand from the dairies drops (as it has with the drop in production
from the KCC), then the large farmers are more vulnerable. They typically sell at prices of ksh 16-19/litre.
TradersThere are an estimated 4,000 traders buying and selling between 500 and 1000 litres per day.
Trading brings milk from a production surplus to production deficit areas, in particular the urban centers.
Many of the cooperatives and self help groups (see next section) also serve as traders. Traders
typically pick up from smallholder farmer collection points and drive to poorer areas of cities or other wholesale point for
onward sale to hawkers, milk bars and other retailers. They use pick-ups, small trucks, or bicycles, depending
on their distance from the market. Buying from the smallholder at xx, they will then wholesale at Ksh 22-26/litre to milkbars,
hawkers or dukas, or perhaps even retail it themselves at Ksh 30-32/litre. Co-operatives/Self-Help GroupsThe number of dairy cooperatives appears
to be growing, along with their membership. However their sales value in real terms is dropping.
Initially developed to supply the KCC, many of the early cooperatives had high levels of mismanagement.
Though they did very well immediately after the liberalisation of the market in the early 1990’s, when they were
the principal source of supply, many have suffered because of increasing competition from other private marketing channels,
the traders, and processors. This has siphoned off much of their intake.
Many cooperatives are now adapting,
trading raw milk directly into the cities as well. The statistics on growing numbers of cooperatives
might reflect the creation of new, privately run and focused cooperatives (reflecting the resurgence of the smallholder dairy
farmer), while not recording the disappearance of the old-line coops.
There are many advantages to belonging to a cooperative, especially access
to immediate credit for inputs and personal needs, as well as access to subsidised inputs from their wholesale store.
Cooperatives also provide a safety outlet for farmers who are already selling through other channels, especially during
the peak production season when there is a surplus of output. It appears that only about 38 percent of
marketed milk goes through cooperatives.
For isolated
dairy farmers, cooperatives serve the crucial function of bulking and marketing. In more accessible regions they compete for
farmers’ milk against the other direct sale opportunities. Cooperatives buy at Ksh 17/litre, compared
to private traders who will pay Ksh 20-22/litre, because they have fewer overheads and are more efficiently organised.
As a result, many cooperatives are now acting like a trader, taking the pick up directly to the market, or else becoming
processors. The two largest cooperatives are not processing, but are suffering from low capacity utilisation
rates. ProcessorsThere are 29 licensed processors processing almost 600,000 litres/day.
The largest eight process over 80 percent of this. Large processors appear to be increasing their market share at the
expense of the smaller ones. Some of the better smaller ones are specialising in a limited range of high
value products, such as yoghurts and fresh juices. The key seems to be a combination of a ready supply
of milk at good prices (stemming from regular payment of milk suppliers), combined with strong distribution and branding.
Top end processors don’t pay high prices (Ksh 16-19/litre
delivered), but they pay regularly and on time. This provides enough incentive for suppliers to provide
them with at least some regular supply. Bigger processors are investing in cooling facilities in selected
surplus areas where there are low cost producers to ensure access to cheap milk. They can then bulk transport
their milk to the dairies.

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The processors place a heavy
emphasis on maintaining the cold chain. Most processors use the Tetra-Pak system of packaging.
There are some experiments with pasteurised milk in pouches. These have not yet been successful
in the retail market, but bulk packs are common in the catering and institutional supply market. Considering that the Tetra-Pak package
adds about 15 percent to the cost of the end product, there is incentive to find cheaper packaging. Of the small processors interviewed, each one was
producing yogurt, but not all were producing mala.
We can get some idea of their income and expenses
from the individual processor write-up in Appendix 4 – Economic Analysis of Processor Income and Expenses.
The average amount of milk purchased by these five entrepreneurs is calculated at 487 litres/day, and the average amount
of yogurt produced is 44.5 litres/day (plus one person processing 230 litres of mala/day).
The cost of the milk averaged
22.5 ksh (purchased either from a handler or a producer). Prices charged for yogurt range from 40 ksh to
90 ksh/litre, although most is sold in 250 ml containers. Expenses incurred by processors included the following: - Initial capital investment for equipment: 8,000
– more than ½ million ksh.
- Bottles – between 5 and 30
ksh each
- Business License – 9,000 ksh/year
- KDB License – 3,500 ksh/year
- Cart License (Mobile Cart Sales
License) – 2,640 ksh/year
- Health Inspection – 1,200 ksh. ½
year
- Electricity – Up to 4,500 ksh/month
- Salaries – Up to 46,000 ksh/month
- Woodfuel/Charcoal (for jua
kali pasteurizers) – 300 ksh/day
- Other Ingredients for Yogurt
(sugar, culture, flavor) –
- Labels -
A processor must make a significant investment in technology to carry out the processing business.
Although the simplest equipment – a jiko, several large sufurias, the culture, and packaging
materials can cost as little as 700 ksh, a small scale processor can pay many thousands of shillings for imported pasteurizing
and cooling equipment. Without a “guaranteed” market for yogurt, a processor will think first
before making ANY investment.
RetailersThere are several different types of retailers.
Data from 1990 calculated almost 2,000 small and large retailers in Nairobi, which is probably an underestimation of
the number of kiosks alone and is likely to have increased considerably by 2001. Large retailers deal only
with the processors, selling only refrigerated packaged pasteurised milk in large urban centres. The range and breadth
of products is considerable with multiple brands of milk, cheese, yoghurts, butter etc. Some of the longer
life products are imported as are packaged infant milk powders. There are also many small retailers in urban areas, many of which are not licensed to
sell/handle milk. Those in Nairobi and other major cities sell packaged pasteurised milk and/or raw milk
in poly-bags. Some have refrigeration, but many do not to, requiring pasteurised and raw milk to be sold
quickly and twice-daily stocking. Those suppliers with good distribution would presumably be able to gain
market share just through availability. Additionally, there are specialist milk retailers (Milk Bars) in many
urban areas, which KDB estimated to be selling an average of 200 litres/day. These require specific licenses
from KDB to operate, but it seems that many do not have them. KDB have licensed about 300 Milk Bars nationally,
but any trip to the slum areas of Nairobi would indicate much larger numbers of specialist milk retailers, let alone the many
small duka/kiosks that also sell milk. As well as the KDB license, licenses are required from the local
councils, which are very costly for a small retailer. The Milk Bars visited did have basic testing equipment
such as a hydrometer and alcohol testing kits for water adulteration and bacterial development. They also
tried to use established and regular suppliers, in one case developing its own supplier quality assurance system.
Having a member of staff with a “good nose” to detect old milk, despite the use of hydrogen peroxide, was
a more informal quality check. Margins in Nairobi for milk retailers/milk bars were between Ksh.4-8/litre. Sales of other products
particularly Mala and drinking yoghurt were smaller but of much higher margins. Competition from Hawkers
in Nairobi is intense though many milk bars will sell at wholesale to Hawkers, making only Ksh.2/litre. Hawkers incur lower fixed and variable costs (KSh
0.20 per litre) and show higher returns to labour per litre (23% of sale price) than milk-bars (where fixed and variable costs
= KSh1.00 per litre; returns = 10% of sale price). Consumption is mainly of liquid milk. 29%
of households in Nairobi bought raw fresh milk (5.5. litre average/month). Shops and hawkers were the main
purchase points for most buyers of raw milk in urban areas – Nairobi 63% of raw milk. Raw milk was
ranked “best” overall. Ranking criteria were taste, price, shelf-life, butter-fat content and
availability. The official estimate for the number of Hawkers in Nairobi alone is around 4,000, probably
selling an average of 50-70 litres/day at Ksh.25-30/litre in Nairobi. This is likely to be a major underestimate
of the numbers, given the informal nature of this market. The figure may be at least treble this amount,
based on anecdotal sources There is a temptation for hawkers to adulterate or
sell old milk and then move on. However, given the number of hawkers, it would be reasonable to assume
that many would work a particular area and seek to build up regular clients. Any short-term gain from adulteration
would soon be exposed and they would need to move on to a more uncertain area.

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